Hand over every unit. Close every defect.

MHub VP runs vacant possession and the defect liability period for property developers. Buyers book their handover slot, sign the checklist on their phone and report defects. Your contractors fix them, and you can see how long each one has been open.

Residensi Contoh, Phase 2, Block B

Each window is a unit. It lights up when the owner collects the keys.

Jan 2027

From the last payment to the last defect

Every unit moves through the same six stages, and the developer portal shows which stage each one is at.

  1. Purchase & Agreement

    The unit is sold and the SPA is signed. The buyer gets an email invitation to the app.

  2. Payment & Collection

    Billing runs its course. Once the unit is cleared, it is released for handover.

  3. Ready for Vacant Possession

    The buyer is notified and books a handover appointment from your open slots.

  4. Checklist Pending Acknowledgement

    The owner collects the keys and signs the checklist on the day. Your team acknowledges it.

  5. Defect Liability

    The owner reports defects from the app. Contractors fix them and each item is aged.

  6. Completed

    The defect liability period ends and the unit's record is closed.

Key holdings are tracked too: you always know whether a unit's keys are with the owner, your team or a contractor.

Buyers book their own handover

Set the slots you can run each day and block out the dates you can't. Buyers pick a time in the app, and the confirmation goes out using the email template for that phase.

Try it as a buyer of unit B-12-03.

Choose your vacant possession appointment

Pick a day, then a time.

No time selected.

Every defect has an owner and an age

Each defect report is split into items, and each item moves through the same steps. The developer assigns it, the contractor fixes it, the developer reviews the work and the owner inspects it.

Aging starts when work starts. Days on hold don't count, so contractors aren't measured on time they couldn't work.

Move one defect through to completion

Switch roles to see what each person can do.

Hairline crack on wall

Unit B-12-03, master bedroom

      One record, three ways in

      Developers, contractors and homeowners all work on the same units and defects, and each only sees their own part.

      Developers

      Web portal

      • Set up phases, units, VP slots and checklists
      • Assign defects to contractors and review the work
      • Track aging, key holdings and handover progress
      • Write your own email wording for each phase
      Log in to the developer portal

      Contractors

      Web portal

      • See every defect assigned to you, across projects
      • Find each one by unit, location and photo
      • Mark work done for the developer to review
      Log in to the contractor portal

      Homeowners

      MHub VP app for iOS and Android

      • Accept your invitation and see your unit
      • Book and reschedule your VP appointment
      • Sign your handover checklist
      • Report defects and inspect the fixes
      Get the app

      The final stage of MHub

      MHub runs property development in Malaysia from launch to handover. Sales, billing, accounting and compliance come first. MHub VP takes over when the unit is ready to hand over.

      8 in 10 new launches in Malaysia run on MHub.

      Source: mhub.my

      1. Sales & Marketing

        Lead routing, live unit availability and booking-to-loan tracking.

      2. Billing & Collections

        Progress billing tied to certified construction stages, with automated reminders.

      3. Accounting

        Continuous reconciliation, with project and portfolio views.

      4. Compliance

        KPKT HIMS sync, LHDN e-Invoice and SST, all in the system.

      5. Vacant Possession & Defect Management

        Mobile checklists, buyer notifications and handover status for every unit. This is MHub VP.

      Homeowners, your handover is in the app

      Use the email address your developer has on file. Once you accept the invitation, you can book your appointment, sign your checklist and report defects.