Book a demo

Get the MHub VP app

Book your vacant possession appointment, sign your handover checklist and report defects from your phone. Sign in with the email address your invitation was sent to.

Download on the App Store
Get it on Google Play

MHub VP

Your keys, your app

Three steps to your unit

Your developer sends the invitation once your unit is set up. After that it takes a couple of minutes.

  1. Accept your invitation

    Open the email titled You're invited to manage unit and choose your password. The link works once, so do this first.

  2. Install MHub VP

    Download it from the App Store or Google Play.

  3. Sign in with that email

    Use the address the invitation was sent to and the password you chose. If you already had an account, use your current password. Your unit appears straight away.

What you'll do in the app

Everything for your handover, from the appointment to the last defect. Try it here.

Unit B-12-03Vacant possession

Trouble signing in?

Most problems come down to the invitation. Here's how to sort them out.

I can't find my invitation email

Check your spam or junk folder for an email titled "You're invited to manage unit". If it isn't there, ask your developer's customer service team to resend it. Make sure they have your current email address.

My invitation link has expired or was already used

Each link works once and expires on the date given in the email. If you already chose your password, you don't need the link again. Just sign in to the app. If you didn't, ask your developer to resend the invitation.

Which email address do I sign in with?

The one your invitation was sent to. That's the address your developer has on file for your purchase.

I bought more than one unit

Each unit has its own invitation. Accept each one with the same email address and every unit appears in the same account.

I forgot my password

Use the forgot password option on the app's sign-in screen. We'll email you a link to choose a new one.